Returns
Our hope is that you are completely satisfied with your purchase. If you aren’t, we are happy to accept your return or exchange. Please keep in mind that…
You must contact us to with 5 days of receipt to start the return or exchange process

Merchandise must be returned to our premises within 30 days of delivery for a full refund to your original method of payment. If returned after 30 days, a merchandise credit will be issued. (we understand that during the Covid 19 Pandemic this may be difficult so we will be lenient if the return shipping date is no longer than 15 days past date of receipt)

Merchandise must have all tags attached and be returned in original packaging.

Merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.

Face masks are final sale and cannot be returned or exchanged.

How to return

Contact us at info@bachdi.com

We will send you a returns form to print and add with your return

Ship the Item to Bachdi using the same shipping method used during purchase to the address supplied on the shipping label.

Bachdi is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.

Refund Process

Most returns will process in approximately 1-2 weeks, depending on your method of return. Additional delays may occur.

A refund will then be credited back to your original method of payment and will post approximately 1-3 business days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Gift Card purchases will be refunded in the form of a merchandise credit.

Exchanges

You may exchange items within 30 days of your delivery date. We offer the exchange options listed below.

EXCHANGE FOR THE SAME ITEM IN A DIFFERENT SIZE OR COLOR

Did you order the wrong size or color? Email us at info@bachdi.com. Please note, shipping charges will be applied to your new order. 

EXCHANGE FOR A DIFFERENT ITEM

If you’d like to exchange your order for a different item(s), please return your item(s) within 30 days of the delivery date. Once you have returned your selected item(s), feel free to continue shopping and place a new order for any newly selected styles!

International Returns

Please refer to our return policy at the top of this page.

Bachdi is not responsible for refunds of duties and taxes.

Bachdi is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.

If you need assistance, email us at info@bachdi.com

International Exchanges

We offer the exchange options listed below.

EXCHANGE FOR THE SAME ITEM IN A DIFFERENT SIZE OR COLOR

Did you order the wrong size or color? Email us at info@bachdi.com request an exchange. Please note, shipping charges will be applied to your new order. Duties and taxes may be assessed on exchange orders and are your responsibility. 

EXCHANGE FOR A DIFFERENT ITEM

If you’d like to exchange your order for a different item(s), please use your preferred shipping method to make a return. Once you have returned your selected item(s), feel free to continue shopping and place a new order for any newly selected styles!

For any questions you may have please contact us at info@bachdi.com